Spa Etiquette:
When you book with any of our licensed specialists, what to expect
Our trained Therapists try their best to meet your personal request for the best massage.
Please let them know at the time of service how they can better reach your expectations with direct communication during your massage, if you book a relaxing Signature Massage and want DEEP TISSUE then please clarify this at the time of booking.
We do understand we cannot guarantee every time you will have your 100% expectations met without communication.
If you are not happy with their technique we suggest you understand each therapist has their own technique
Please give us another attempt to try a different person on your next visit until we can find the perfect person for you.
Maui spa terms*
Charges will be incurred for appointments cancelled less than 24 hours before scheduled appointment time.
Before you purchase a Gift Card please read carefully.
Gift Cards are non-refundable sold in a dollar amount, not a service or special or specific package Gift Cards are not available as a package (only for a suggestion for a package) sold in the value of Spa Dollars $
"20% gratuity added in addition to services prices upon checkout. Please be advised of the cancellation policy and fees"
our treatments
Your experience starts at our relaxation room. Soon after, your therapist will come for you.
If you would like a robe, kindly let us know at the time of booking or in notes for online bookings
UPDATE FOR MASKS AND SHOWERS: Thank you for understanding the changes made and updated times to keep our Spa Safe and cleansed properly between clients - for everyone's safety. Masks are optional for guests, If you prefer your therapist to wear a mask kindly request it at the time of booking.
