All Gift Cards including E Gift Cards are non refundable
Please note Booking online does not guarantee a therapist please call the spa to lock them to your appointment .
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*Gratuity Policy: Maui Spa
We kindly suggest a 20% gratuity on the original price for all services, including any specials and the Hana Service. This gratuity can be conveniently added to your bill at the time of checkout. Your generosity is greatly appreciated and helps support our dedicated staff.
ultimately this is always up to your digression
CANCELATION POLICY
Same Day Cancellations for Covid will be added to a gift card for a future visit. All other cancellations will be subject to fees. Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, we respectfully request at least 24-hour notice. We do have a 24-hour phone service that can accommodate your request via text.
Any cancellation or reschedule made less than 48 hours will result in a cancellation fee.
The amount of the fee will be for each service booked:
Cancellation Fees
50-minute services are a $50.00 fee
80-minute services are a $80.00 fee
110-minute services are a $110.00 fee